繁简EN Book a free consultation

Home / Settling In

Settling-In Services

Settling in New Zealand: the aim is a home that is ready the day you arrive.

Most settling-in services start once you have landed. We work the other way round: the house hunt, viewings, the lease, furniture, power and internet all begin while you are still in Taiwan. Depending on when you engage us and how the local rental market is moving, we aim to have it arranged before you arrive, so you can put your bags down and stay.

BEFOREBefore arrival: house, lease, furniture
DAY 1Arrival day: airport pickup, move in
AFTERAfter: school and local connections
Before You Land

Settling-in starts while you're still overseas

This is the biggest difference between us and most agencies: we don't wait for you to arrive. The house, furniture, power and internet are under way while you are still in Taiwan.

BEFORE ARRIVAL

Before you arrive

The goal: a home you can move straight into the day you land.

  • Choosing the area by school zone and budget
    We work outwards from your child's school, not backwards from a house.
  • Viewing on your behalf
    We go in person and notice the small details photos never show, so you can decide from Taiwan.
  • Lease application and terms explained
    We lodge the application, go through the agreement with you clause by clause, and handle the bond.
  • Furniture and appliances
    Beds, sofa, fridge, washing machine and the rest, chosen to your budget, delivered and installed.
  • Power and internet connection
    Applied for early, so it works the day you move in.
ARRIVAL DAY

On arrival day

Aim: to get everyone safely to the new home.

  • Airport pickup
    We meet you at the airport and take you all the way home.
  • Moving in
    If the house is arranged before you arrive, you go straight there from the airport, with no stop in a hotel.
  • SIM card and transport card
    Help getting a phone number and a transport card.
  • A handover of the practical things
    What is where in the neighbourhood, explained when you arrive.
AFTER ARRIVAL

Once you're here

The goal: moving from housed to settled.

  • School enrolment
    We contact the school, arrange enrolment, and check through what is needed before term starts.
  • Bank account (help with the online application)
    Help with the online bank application.
  • Building a routine
    Parent groups, community events, and gatherings Jomel runs for its clients.
  • Following up after term starts
    Whether your child is keeping up, and whether a subject change or extra support is needed. We keep watching.
Ask about any item on this list via LINE Walk the first thirty days with us
Houses and green hills beside a New Zealand harbour
How It Works

How it works, and what it costs

And I found out later that the help you really need isn't only before you leave.

Once you're here, that's when life actually starts.

From Mrs Chen's letter | Read it in full →

Take the whole package or only the parts you want. At the first consultation we ask which pieces you'd rather do yourself.

How it's chargedWe charge aservice fee for arranging and coordinating. Third-party purchases and services such as furniture, appliances, power and internet are passed on at the actual cost, with receipts, with nothing added on top. If you are also using our immigration or study services, some items are already included.
Videos

After arrival, in practice

Settling-in sounds abstract, but the process can be watched. Below, families who have already moved talk about the road from application to arrival, and an exchange activity we arranged afterwards.

Filmed or recorded by us. The content reflects each speaker's own experience and each school's circumstances at the time; courses, places and fees are as published by each school at the time you apply. The player loads only when you click. More videos in thevideo section of the blog.

FAQ

Settling-in questions

Is the house found before I arrive?

We aim to have it arranged before you arrive.It is the biggest difference between us and most settling-in services: we don't wait for you to land. Once we have shortlisted suburbs around your child's school and your budget, we view the houses ourselves and send video of the actual condition, so you can decide from Taiwan. After that we help lodge the tenancy application and go through the agreement clause by clause. Whether it can all be done before you arrive depends on when you engage us and how the rental market is at the time — the earlier you start, the more choice there is.

How do I choose a house from the other side of the world?

With eyes on the ground, not photographs.Listing photos and the real thing often differ. Light, noise, damp and the actual commute don't show up in a photograph. We film, measure and report on the surroundings, so what you see is the property rather than the marketing.

Can you handle furniture and appliances too?

Yes.Beds, sofa, dining table, fridge, washing machine — chosen to your budget, ordered, delivered and installed. Power and internet are applied for in advance; fibre installation here often has a queue, and leaving it until you land can mean waiting weeks.

Is settling-in charged separately, and how?

We charge a service fee for arranging and coordinating. Third-party costs are passed through at cost.Furniture, appliances, utilities, cleaning and removals are arranged by us, invoiced at the actual amount, with receipts and no mark-up. The service itself is itemised — take all of it or part of it. If you're also using our immigration or study services, some items are included in the package. We set the fee structure out at the first consultation.

Do you handle IRD numbers, GP registration and licence conversion?

These are personal matters and sit outside the service.An IRD number must be applied for by you, a GP enrolled with by you, and a licence converted by you. We'll remind you when each is due but we don't do them for you. Our effort is better spent on the things you can't do from overseas — searching, viewing, the lease, furniture and utilities.

Book

The first weeks need not be managed alone

Tell us your arrival date and who's coming, and we'll turn the first thirty days into a dated schedule and hand it to you.

If another adviser already holds your case, or you have filed it yourself, please complete or formally end that engagement before contacting us — two parties on one application creates conflicting records and unclear responsibility.

Urgent or time-sensitive → LINE. Remember to send a message after adding us, or we won't see it.
To book properly → the form. An adviser will schedule 20 minutes.

Our office is in Albany, Auckland, close to the main North Shore school zones.
Unit G02/7 Rose Garden Lane, Albany, Auckland 0632
+64 (09) 421 0168 | info@jomelnz.com

LINE